PATIENT SATISFACTION FROM ORTHODONTIC TREATMENT IN ABHA AND MEDINA CITY

Rayan Fouad Khayat, Mohammed Alkhathami, Akram Albeladi, Khalid Al bloshi, Abrar Nahhas, Taha Shaqrun, Ali Al Touri

Abstract


Introduction: Satisfaction can be defined as achieving of desire results , in the current scenario consumer satisfaction
has achieved more attentions and required top quality services in many public sector services further dentist patient
relationship are also consider as one of the commodity now a days Patient's satisfaction with orthodontic treatment is
linked with many factors such as sex, age, duration of treatment, compliance, and dent facial improvement also
contributing to increase the level of satisfaction.
Method: We have used the same questionnaire used by Bos et al to evaluate the satisfaction of orthodontic patients,
instead of using six point likert scale we are using point likert scale ( strongly agree to strongly disagree). SPSS ver. 20
software was used for statistical analysis Validity of the questionnaire and validity of the subscales was calculated, t test
was applied to measure the significant differences among subscales between two cities and in gender, level of
significance was 5%
Results: Mean and S.D of all the Domains of questionnaire was calculated, all means scores were above 3.00 we
observed the significance differences between two cites in the psychological improvement domain (p<0.05)
Conclusion: 1n conclusion we can conclude that in both cities w have observed similar level of satisfaction , but MOH
should start different programs further to explore and enhance the satisfaction levels of the orthodontist patients'


Keywords


Ortho , dental , satisfaction

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